Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you place an order, we collect your name, email address, shipping address, phone number, and payment information. We also collect browsing data such as your IP address, browser type, and pages visited through cookies and analytics tools.

How We Use Your Information

We use your information to process and fulfill your orders, communicate with you about your order status, send shipping notifications, respond to customer service inquiries, improve our website and products, and send marketing emails if you opt in. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

We use third-party services to process payments (Shopify Payments, PayPal), ship orders, and analyze website traffic. These services have access to your personal information only to perform their specific tasks and are obligated to protect it.

Cookies

We use cookies to track your browsing activity on our site, remember your cart contents, and improve your shopping experience. You can disable cookies in your browser settings, but some features of the website may not function properly.

Data Retention

We retain your order information for as long as necessary to fulfill our legal and business obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to access, correct, or delete your personal information. To make a request, email us at petcostume1@outlook.com with the subject line "Privacy Request" and we will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this page.

Contact Us

If you have questions about this Privacy Policy, contact us at petcostume1@outlook.com.